Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Oct 21, 2021
Holy cow what an amazing job! I was hesitant to send out the hair of our recently passed pony, but she put so much effort into our order and took such good care of it! The packaging is adorable and the horseshoe and necklace are beautiful! Thank you again so much, your work is beautiful and greatly appreciated!
Oct 20, 2021
These came out so beautiful and my daughter loves them so much!! We can’t thank you enough!! She literally started to cry and said “Knox?” 💕🐴
Sep 7, 2021
I’m in love with it. It’s the perfect keepsake to remember my horses. She was amazing to work with! Thank you so much. ❤️
Aug 31, 2021
Turned out BEAUTIFUL! Cass did an excellent job of communicating and executing and im so happy with the result! 10/10 would recommend!
Aug 14, 2021
Beyond all expectations!! Thank you so much, I love them.