3-6 weeks
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
***Holiday Notice***
While I'd like to insure that everyone recieves their special orders by December 25th, I will no longer be able to do this for orders received after December 6th, 2021.
If you have ordered a custom pet memorial or keepsake, your pets hair or ashes must be received by December 6th, 2021.
Due to the processing time and the expected delays in USPS shipping, I will not be able to guarentee December 25th, 2021 deliveries if your pets hair / ashes are recieved after December 6th, 2021.
Please contact me if you would like to make other arrangements such as expedited shipping. The postal price for this service will vary based on your location and service chosen.
Thank you so much for your patience and understanding.
For horse, pony, mule, zebra or other equine, the amount of hair needed is 4"-8" long, approx a pinky finger in diameter of hair, per shoe requested.
Nov 8, 2021
I love this amazing sticker! I got it for my friend and she's going to melt when she sees it. the packaging was very safe and so beautiful that it was a treat to open! I got some goodies as well which absolutely delighted me. Thank you so much! I can't wait to order from you again!
Jun 14, 2021
May 10, 2021
Got the item so quick! The quality was amazing. Will buy from here again.